Kpp01 Privacy Policy – Protection of Users' Personal Information

1. Information We Collect

When you register and use the kpp01 platform, we collect various types of information to ensure our services run smoothly and securely. The categories of information collected include:

• Account information: full name, date of birth, email address, phone number, and registered username;
• Payment information: transaction details in MYR (RM), payment methods used such as bank transfers or local e-wallets, and deposit and withdrawal records;
• Device & browser information: device type, operating system, IP address, browser type, screen resolution and access time;
• Usage data: pages visited, games played, session duration, login frequency and account preference settings;
• Cookies: small files stored on your device to recognise your session and preferences.

We only collect information necessary to provide a safe, fair and efficient service to all kpp01 users.

2. How We Use Your Information

Information collected by kpp01 is used for the following purposes:

• Processing account registration, login and user identity verification;
• Processing deposits, withdrawals, and all financial transactions in MYR;
• Providing responsive customer support and resolving technical issues;
• Sending important account notices, service updates and security information;
• Detecting, investigating and preventing fraudulent activity, misuse or violations of the terms of use;
• Complying with applicable Malaysian legal and regulatory requirements;
• Improving the user experience through aggregated, anonymised analysis of platform usage data.

Kpp01 will not use your personal information for third-party marketing purposes without your consent.

3. Cookies & Session Tracking

The kpp01 platform uses cookies and similar tracking technologies to enhance your experience and maintain session security. The following types of cookies are in use:

• Session cookies: automatically deleted when you close your browser; used to maintain your logged-in status;
• Preference cookies: remembers your preferred language and display settings;
• Analytics cookies: help us understand how users interact with the platform for internal improvement purposes.

You can control or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some features on the kpp01 platform.

4. Data Storage, Security & Information Sharing

Kpp01 stores users' personal information on servers protected by SSL encryption technology and stringent industry-standard security measures. Access to personal data is restricted to authorised personnel only and solely for defined purposes.

User information is retained for the duration of the active account and for a defined period following account closure, in compliance with legal obligations.

Kpp01 does not sell or transfer users' personal information to third parties for commercial purposes. We only share information in the following circumstances:

• When required by law or by a directive from a legitimate Malaysian authority;
• To technical service providers that assist with platform operations, subject to strict confidentiality agreements;
• With the user's explicit consent for a specific purpose.

5. User Rights Over Personal Data

As a kpp01 user, you have the following rights regarding your personal information:

• Right to access: you may request a copy of the personal information we hold about you;
• Right to rectification: you have the right to update or correct any inaccurate information through your account settings;
• Right to erasure: you may request the deletion of your account and personal data, subject to legal compliance requirements that may prevent immediate deletion.

To exercise any of these rights or for enquiries relating to your personal data, please log in to your account and contact the kpp01 support team. You may also refer to FAQ for more information.

6. Policy Changes & How to Contact Us

Kpp01 reserves the right to amend this Privacy Policy at any time to reflect changes in practice, technology, or legal requirements. Users will be notified of any significant changes via an in-platform notice or their registered email address.

Continued use of the platform after any amendments to this Privacy Policy take effect will be considered acceptance of the revised terms. We encourage users to review this page periodically.

This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA 2010). Any privacy-related disputes will be resolved in accordance with the applicable provisions of Malaysian law.

For any questions, complaints or requests relating to your data privacy, please contact the kpp01 support team after logging in to your account, or email us at: [email protected] (plain text, not a link).